Section 1: Payment

How long does it take for shipping?
Most orders placed before 11:00AM PST will ship on the same business day. It usually takes 5-10 days if you choose our free shipping.
Otherwise, it depends on your choice of UPS delivery. Click to see more shipping information for our elevator shoes.
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Do you offer local pickup?
Sorry, we don't offer local pickup at this time.
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How are the shoes packaged?
The plain package has no words such as "elevator shoes" and "instant height increasing shoes".
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What's your return/exchange policy?
Click to see our elevator shoes' return/exchange policy.
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Is it secure to shop on iTallershoes.com?
Click here to see our security and privacy policy.
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Why do I get blank page?
Please try click "refresh" button of browser when you get blank page. Most probably, there is a communication error between your
computer and our server. If you constantly have this problem, please report to us. Thanks!
Report to: admin@itallershoes.com
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Why can't I receive your email?
iTallershoes.com has noticed that some email providers mark our email as spam. Please check your spam or junk folder if you are expecting an email from iTallershoes.com.
Normally, you should receive an email when you
- Register
- Place an order
Also, you will receive an email when we
- Ship your order
- Adjust payment/refund
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Why do I get a transaction error during payment?
There could be 3 cases that lead you to a transaction error.
1) The credit card information you provided is not correct. (e.g. incorrect expiration date, incorrect card verification number)
2) The bank that authorized your card is not located in United States.
3) Your card fails to pass AVS(Address Verification System). The billing address should be the same as the one you specified when you applied your credit card.

We suggest you to use a credit card issued by a US bank.
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Can I order by telephone?
Sorry, we currently don’t accept order via phone.
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Does it look strange when wearing elevator shoes?
No. It looks like an ordinary pair of shoes with good design and quality.
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Are elevator shoes comfortable?
Our shoes will invisibly add 2.5-4 inches in height without losing any comfort. Every pair of our shoes is handmade with the
finest leather. We use the most comfortable increaser that ensures light weight and comfort. Our design makes sure that every
pair of shoes will not slip off. Our promise is to invisibly increase your height without losing any comfort.
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How can I know my size for elevator shoes?
You just need to choose the size of ordinary shoes you wear in your daily life. Click to see the size conversion table for our elevator shoes.
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Do you have wide width elevator shoes in stock?
Currently all elevator shoes at iTallershoes,com are only in Medium Width. Medium width shoes should fit well on most feet. However, people with wider feet can try wearing one size bigger shoes.
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How do elevator shoes work?
The secret of the height increase given by our elevator shoes lies in the internal build-up of the shoes. This height increaser was shaped to fit in the rear of the shoe. Height Increased Shoes will make you taller in 2-4 inches invisibly and instantly.
Click to know more about how elevator shoes work.
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What are your business hours?
Monday-Friday. 8:00am - 12:00pm, 1:00pm - 3:00pm PST.
Monday-Friday. 11:00am - 3:00pm, 4:00pm - 6:00pm EST.
Click here to know more about us.
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